Braintu Privacy Policy

Braintu Privacy Policy

Braintu Privacy Policy

Effective date:

Effective date:

Feb 27, 2024

Feb 27, 2024

  1. Introduction

Welcome to Braintu's Privacy Policy. Your privacy is critically important to us. This policy explains how we collect, use, and share information about you when you use our services. We are committed to safeguarding the privacy of our users while providing a personalized and valuable service.

  1. Information We Collect

We collect various types of information in connection with the services we provide, including:

  • Personal Information: This includes your name, email address, and contact details when you register for an account or contact us for support.

  • Technical Data: Information such as your IP address, browser type, and operating system to improve our services and ensure security.

  • Usage Data: Details about your interactions with our services, including the pages you visit and the actions you take.

  1. Integration with Third-Party Platforms

Our application integrates with various third-party platforms, including Notion, Google Drive, and Confluence, to access and process your documents and files. This information is used exclusively to provide context to Large Language Models (LLMs) to enhance your interaction experience.

  • We collect information through official APIs and integrations provided by these platforms, ensuring secure and authorized access to your data.

  • We only use this information to facilitate the service, and it remains on our servers while the connector added by the client is active. You can remove all that information by removing the connector at any time.

4. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain our services, ensuring they function as intended.

  • To improve and personalize your experience on our platform.

  • To communicate with you, including sending updates and responding to inquiries.

  • To analyze usage patterns and improve our services.

Importantly, your chat data will not be used to train any machine learning models, nor will it be shared with other companies for any purpose other than those specified in this policy.

  1. Sharing Your Information

We may share your information with third parties in the following circumstances:

  • With service providers who assist us in operating our services.

  • When required by law or to protect our rights and safety.

  • In connection with a business transfer, such as a merger or acquisition.

6. Data Security

We take the security of your data seriously and implement Enterprise-grade security protocols.

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

  1. Your Rights and Controls

You have the right to:

  • Request access to the personal information we hold about you.

  • Request correction of any inaccurate information.

  • Request deletion of your personal information.

  • Opt-out of marketing communications.

  • Request restrictions on how we process your data.

  1. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your activity across our site. You can control cookie settings through your browser preferences; however, disabling cookies may affect your ability to use certain features of our service.

  1. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

  1. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

  1. Changes to This Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new policy on this page. You are advised to review this policy periodically for any changes