Multi-Channel Operations Hub

Your conversationsare your operations

Every WhatsApp message, Instagram DM, and website chat your team handles is operations data waiting to be captured. Braintu turns conversations into structured records, automated responses, and a business you can actually see.

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WhatsApp, Instagram, Web — one inbox
app.braintu.com
Braintu Dashboard - Unified Inbox with AI Agents
The Problem

Small Businesses Run on Chat. Their Data Lives Nowhere

Your team talks to customers all day on WhatsApp, Instagram, and your website. Every conversation is full of appointments, orders, complaints, and follow-ups. But none of it gets written down.

How It Works Today

Scattered, manual, invisible

Conversations vanish after they happen

A customer confirms an appointment on WhatsApp. Who writes it down? Nobody. It lives in a chat thread nobody will scroll back to.

Your team IS the system

Without your best employee remembering everything, operations fall apart. No single person should be a single point of failure.

CRMs cost more than they save

HubSpot and Attio want $50–100/seat/month. And your team still has to manually enter every interaction. So they don’t.

You can’t see what you can’t measure

How many appointments this week? Which customers haven’t been contacted? You’re guessing, because the data was never captured.

With Braintu

Automatic, structured, visible

Conversations become records automatically

AI reads your team’s WhatsApp messages and creates structured database entries. No data entry, no behavior change.

Your operations survive any employee

Everything is captured in databases your whole team can see, search, and act on.

One platform replaces three

Inbox + AI agents + database. Starting at $49/month for the entire team, not per seat.

Ask your business a question

Query your databases in natural language. "How many appointments this week?" "Which customers haven’t paid?" Get answers and summaries from your historical data instantly.

Getting Started

Connect Your Channels, Start Operating

Bring the conversations you're already having. Braintu meets your team where they work.

Connect WhatsApp

Link your business WhatsApp number. Every message flows into your unified inbox. AI responds when you want it to.

Most popular

Add a website widget

One line of code. Visitors get instant AI answers. Complex questions go to your inbox.

One-line install

Connect Instagram & Messenger

Instagram DMs and Facebook Messenger in the same inbox as everything else. No more app-switching.

All channels, one view
Then your data starts working
How It Works

Three Things That Happen Automatically

Once conversations flow through Braintu, three things happen without you lifting a finger.

01

AI Answers What It Can

Your AI agent gets its knowledge from your website, documents, and APIs. It handles the repetitive questions so your team handles the ones that matter.

Always up to date
02

Conversations Become Data

A cleaning crew sends a photo of a completed job on WhatsApp. AI sees the image, understands it, and creates an appointment record with date, location, and status—automatically. Send a voice message, a picture, or just type—AI saves the right data to your databases every time.

Communication IS data entry
03

Smart Routing Handles the Rest

Set up intent routes: complaints go to a manager, sales inquiries get an AI pitch, appointment requests trigger database writes. Every message lands where it should.

Rules you set, AI executes
Your operations run while you sleep

Everything a Small Business Needs to Operate

Inbox, AI agents, databases, and routing — all in one platform. No modules to buy. No per-seat pricing on most plans.

Multi-Channel Inbox

WhatsApp, Instagram DMs, Facebook Messenger, and your website widget—all in one real-time inbox. Assign conversations to team members, see full history, never lose context.

AI Agents

Customizable AI agents that get their knowledge from your website, documents, and APIs. Assign them to any channel.

Databases

Structured data tables your AI agents can read and write. Updates sync in real time across your team and your customer-facing agents. Up to 50,000 rows.

Intent Routes

Route messages by phrase, intent, or event—to AI responses, static messages, human handoff, or database actions. Your operations playbook, automated.

50+ Languages

AI detects and responds in your customer’s language automatically. Your knowledge base can be in English—responses adapt.

White-Label Widget

One line of code. Match your brand colors and logo. Remove Braintu branding on Pro and above.

Analytics & Insights

Conversation volume, agent performance, satisfaction ratings, and knowledge gaps. See what customers actually ask about.

All features includedNo per-seat pricing on Pro and Scale

Simple Pricing, No Per-Seat Surprises

Most plans include unlimited team members. Pay for AI usage, not for letting your team do their jobs.

Free

Try it out, no commitment

Free
  • Unlimited human chats
  • 10 knowledge sources
  • 1 team member
  • 1 AI agent
  • 50 credits/month
  • Braintu branding

Starter

For small teams

$49/mo
  • Unlimited human chats
  • Unlimited sources
  • 3 team members
  • 1 AI agent
  • 1,500 credits/month
  • Buy additional credits
  • Braintu branding
Most Popular

Pro

For growing teams

$199/mo
  • Unlimited human chats
  • Unlimited sources
  • Unlimited team members
  • 5 AI agents
  • 7,000 credits/month
  • Buy additional credits
  • Remove Braintu branding

Scale

For high-volume operations

$499/mo
  • Unlimited human chats
  • Unlimited sources
  • Unlimited team members
  • Unlimited AI agents
  • 28,000 credits/month
  • Remove Braintu branding
  • Buy credits at 20% off
  • Priority support (<24h)

Included in every plan:

Multi-channel inbox
AI knowledge base
Conversation analytics

Enterprise

For organizations with complex operations

Why teams switch from chatbot-only tools

  • Multi-channel inbox included (chatbots: website widget only)
  • Databases for structured operations (chatbots: no data layer)
  • WhatsApp & Instagram built in (chatbots: API-only or unavailable)
  • Intent routes for smart automation (chatbots: simple Q&A only)

Compare to Intercom + HubSpot

They charge $300+/month for AI support

Then $50+/seat/month for CRM. Two platforms, two bills, still no WhatsApp.

You save

70%+

FAQ

Frequently Asked Questions

Everything you need to know about Braintu. Can't find what you're looking for? Reach out to our team.

Still have questions?

Free plan available

Stop Running Your Business From Memory

Your team is already talking to customers all day. Make those conversations count — as data, as automation, as operations you can see.

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